Product information
SPANDEX/POLYESTER
At Chosen111, we are committed to delivering your orders as quickly as possible while maintaining the quality and care you expect. Please review our shipping policy below for details on processing and shipping times:
Order Processing
• Orders placed before 4:00 PM HST are processed the same day.
• Orders placed after 4:00 PM HST or on weekends/holidays will be processed on the next business day.
Shipping Times
• Standard orders typically ship within 3-5 business days after processing.
• High-demand items may require additional time due to their popularity. In these cases, shipping can take 1-3 weeks. We strive to get these items to you as quickly as possible.
High-Demand Items
We’re thrilled that our collections are in such high demand! While this means certain items may take longer to ship, please rest assured that our team is working diligently to process and ship your orders as quickly as possible. We’ll keep you updated every step of the way.
Shipping Confirmation & Tracking
Once your order ships, you’ll receive a shipping confirmation email with tracking details so you can monitor your package’s journey to your doorstep.
Additional Information
• Shipping times are estimates and do not account for carrier delays, customs processing (for international orders), or other unforeseen circumstances.
• If you have any questions or concerns about your order, please reach out to us at support@chosen111clothing.com.
Thank you for choosing Chosen111! Your support means everything to us, and we’re committed to ensuring your shopping experience is seamless and enjoyable.
Washing Instructions
-Flip garment inside out
-Avoid using fabric softeners and bleach
-Gentle cycle, cold wash
-Hang dry
F.A.Q.
email: support@chosen111clothing.com
What payment methods can I use?
We offer 35 different payment methods including major providers like Mastercard, Visa, PayPal, American Express and Diners as well as many different local payment methods including Klarna, iDEAL, AliPay, Sofort, giropay, and many more.
Can I purchase items with another currency?
Yes, you may select a currency based on your personal preference. When you select your country in the country selector on the upper right of the website or are taken directly to your country’s version of the website, you will see prices listed in the regional currency.
Can I make changes to my order after it’s been placed?
We do everything we can to fulfill orders quickly and unfortunately cannot make updates after an order has been placed. These changes include removing or adding products and/or changing the delivery address. If a mistake has been made with your order information, it’s quickest to create a new order with the correct information and then let our Customer Service.
Do you offer e-gift cards for international customers?
E-gift cards are only available to customers shipping within the U.S.
How Do I Set Up A Subscription Order?
We will deliver products to you as soon as reasonably possible. Orders are usually dispatched between 1-3 weeks from the date of the order being placed. Please contact us our customer service team if your delivery has not been received within the dates described.
How To Return My Items?
Refund Policy
At Chosen111, we want you to be completely satisfied with your purchase. If you’re not happy with your order, please review our refund policy below:
General Returns
• We accept returns for items that are in their original packaging, unworn, and unwashed.
• Returns are eligible for a full refund or exchange if initiated within 14 days of the purchase date.
• We offer free returns within this 14-day period. A prepaid return shipping label will be provided upon approval of your return request.
Exceptions
• Bikinis: For sanitary reasons, all sales of bikinis are final. These items cannot be returned or exchanged.
How to Request a Return
1. Contact our Customer Support team at support@chosen111clothing.com within 14 days of purchase to initiate a return.
2. Include your order number and a brief explanation of why you’d like to return the item.
3. Once your return is approved, we’ll send you a prepaid return shipping label and instructions on how to return your item.
Additional Information
• Returned items must be in new, unworn condition with all original tags and packaging intact.
• Refunds will be processed back to your original payment method within 7-10 business days after we receive your returned item.
• If an item is returned to us in a condition that does not meet our return eligibility criteria, we reserve the right to deny the refund.
If you have any further questions about our refund policy, please reach out to us at support@chosen111clothing.com. We’re here to help!